Management and leadership – art or science?

Published 15 August 15

Rachael Chamberlayne

There is no easy answer to that question but the importance and benefits to progressive agricultural businesses of good relationships and two-way communications are clear. This is regardless of whether between family members or a team of staff, says Rachael Chamberlayne, AHDB Dairy.

Emotional and Social Intelligence (ESI) is the umbrella which covers this aspect of management and leadership behaviour and is formed from a selection of competencies that look at awareness, control and the management of your own emotions, as well as the awareness and understanding of others.

Links have been clearly demonstrated between how people feel and respond to their own emotions, and their business performance (Cherniss, 1999;  Langhorn, 2004;  Neil, Wagstaff, Weller & Lewis 2015).

With so much research and applied work done into ESI across other industries, it’s recognised that little has been conducted in primary production and even less* within primary dairy production, therefore, to correct this, AHDB Dairy has commissioned some study work.

Rachael says, “The ESI research AHDB has in-hand is indicating some key competencies that can have a significant impact on a dairy business and its profitability. Aspects of emotional and social intelligence, it appears, should be something that managers appreciate, as they strive for greater performance from their team, as it can be worked on and often improved, to enhance their personal and their business’ performance.”

  • What is it that makes some of us better at this aspect of management and leadership than others?
  • What impact does your own emotional self-awareness have on your business’ bottom line? 
  • How do we nurture ESI and help create high performing teams?

We will be investigating these questions and more at this year’s DairyLeaders Forum. Register for the event